Work Lifecycle Orchestration
Keep everything moving—from start to finish—even when the unexpected happens

Work moves through clear stages and steps, with a durable lifecycle object, persistent memory, and history carried forward.
Automatically responds to status changes, exceptions, delays, and customer updates—because the live state stays current as conditions change.
Coordinates who/what needs to act next—based on the current state and requirements—without inbox ping-pong.
Work finishes as a lifecycle, not a set of disconnected tasks—with continuity preserved from initiation to closure.
Personalized Individual Automation
Treat every person as a living journey, not a ticket queue
The experience carries context, intent, and history from step to step—so every touchpoint feels coordinated, not restarted.
Messaging stays aligned because each channel reads from the same up-to-date journey, so customers get one coherent conversation.
Each person's experience adapts in real time based on status, behavior, and history—not one-size-fits-all sequences.
Friction is addressed early with the right message, action, or nudge—triggered when journey conditions change, so fewer turn into support cases.

Multi-Party Orchestration
Keep groups aligned when plans shift—instantly and automatically

Organizers, participants, vendors, and internal teams get the right update for what they need to do next, grounded in one shared source of truth.
Schedule shifts, location changes, or weather triggers automatically adjust the plan—the workflow updates the running record instead of triggering a manual scramble.
Invites, confirmations, reminders, and follow-ups go out on time across channels—driven by what's done, what's pending, and what's due.
If someone doesn't confirm or a dependency is blocked, the right person is pulled in with context—before the issue cascades.
Service and Work Execution
Run more jobs with fewer surprises—from scheduling to completion
From scheduling to closeout—milestones, timing, and accountability travel with the job and the workflow carries the details.
Technician availability, parts delays, access issues, and reschedules automatically reshape the plan—without losing continuity.
Homeowners and customers, dispatch, technicians, and partners get consistent updates tied to the job's latest truth.
Work includes follow-ups, documentation, approvals, and any required next actions captured as part of the job record—so jobs finish cleanly.




